Job Description
- Position TITLE : Key Account Manager (Farmer)
- Department : Sales
- Location : Dammam
- Employment Type : Permanent
- Reporting to : Country Sales Manager
- Application Closing Date : Open until filled
The Key Account Manager (Farmer) – ARAMCO & SABIC is responsible for managing, retaining, and growing the company’s existing relationship with ARAMCO and SABIC and their affiliated entities across the Eastern Province (Dammam, Jubail, Al Khobar, Ras Tanura and surrounding industrial hubs). The role focuses on “farming” the existing account base – protecting current business, expanding wallet share, ensuring contract renewals, resolving customer issues, and identifying incremental (upsell/cross-sell) opportunities across the customer’s sites and business units. The role acts as the primary day-to-day commercial point of contact for these strategic accounts, working closely with operations, supply chain, technical, and finance teams to ensure service excellence and long-term account retention.
Account Management & Growth
- Manage and grow the existing ARAMCO and SABIC account portfolio across the Eastern Province, protecting current revenue and volume.
- Identify and convert upsell and cross-sell opportunities across additional sites, business units, and product lines within existing accounts.
Commercial & Contract Management
- Lead contract renewals, extensions, and amendments in coordination with legal, pricing, and senior management.
- Negotiate pricing, volume commitments, and commercial terms within approved authority limits.
Customer Relationship Management
- Serve as the primary point of contact for ARAMCO and SABIC procurement, technical, and operations stakeholders.
- Build and maintain multi-level relationships across customer functions (procurement, engineering, HSE, operations).
Operations & Coordination
- Coordinate with supply chain, logistics, and operations teams to ensure reliable, on-time delivery to ARAMCO/SABIC sites.
- Monitor service levels, delivery performance, and technical support requirements at customer sites.
- Liaise with technical and quality teams on product specifications, certifications, and vendor pre-qualification/approval requirements specific to ARAMCO and SABIC.
- Support customer onboarding, site access, and vendor registration/renewal processes (e.g., ARAMCO vendor registration).
Reporting & Forecasting
Stakeholder & Cross-Functional Collaboration
| Core Competencies | Functional Competencies |
|---|---|
|
|